Privacy Statement
MPG Privacy Policy
MPG Contracts Ltd are committed to ensuring your privacy is
protected. This privacy policy sets out how we use and protect any information
that you give us (including the use of our website) in your dealings with the
Company. Your information will only be used in accordance with this privacy
statement. This policy is updated and effective from 1st November
2021.
MPG Contracts Ltd may change this policy at any time by
updating this page. Please check this page regularly and ensure that you are up
to date with any changes.
Visitors to our website and Social Media pages:
When someone visits www.mpgcontracts.co.uk, or social media
pages such as Linked In, Twitter and Facebook, the IP address, type of
operating system and Internet browser and other information may be recorded. These
systems may require the use of cookies, which have their own privacy statements
and are not designed by MPG Contracts Ltd. We use a pre-designed theme/
template for our web pages supplied by our domain provider.
Any social media and web design companies we use are required
to operate within the confines of UK law.
Information we collect and how it is used:
When contact is made, via post, written, email, website, personally
or by any other means, MPG Contracts Ltd may collect the following information:
· Personal and Company names.
· Contact information including email and home addresses
and telephone numbers.
· Other Employee and Subcontractor details
· Health and Safety Records
· Payment Details
· National Insurance and UTR numbers
· Right to work checks and documentation to
support these
· Information required by UK Law and Regulations
The personal information will be used for Internal record
keeping and to improve our products and services, and to comply with current UK
legislation
We will only use information supplied to us via enquiries to
check on the level of service we provide. We will not use your information for
marketing purposes without your consent. We will not sell, distribute, or
release your personal information to third parties unless we have your permission
or are required by law to do so.
How long we keep your information:
· Information regarding accounts and payments are
kept for 10 years or less after the last transaction.
· Tax related Employee and Sub Contractor data is
kept for at least 7 years after the last worked day.
· Other Client data is kept for up to 30 years
after the last transaction (e.g.: Face Fit test records)
· Health and Safety Information including
inductions is kept for at least 3 years.
Keeping your information safe:
In order to prevent unauthorised access or disclosure, we
have put in place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect.
Records are kept securely at our head office, at each
project site, and on secure servers in the UK and abroad (by recognised cloud
providers; for example, Microsoft) and controlled by password protection and other
means including firewalls, ISP included protection and anti-virus and antispam software.
The data is controlled and accessible to those who require it to operate the
business correctly.
Our website may contain links to other websites of interest.
Please note that once you have left our site, the protection and privacy of any
information which you provide on such sites are not governed by this privacy
statement and we are not responsible for the protection of such data. Please
refer to their Privacy Statement for more information.
Local data is stored on password protected computers, laptops
and tablets. Central data is stored securely on our password protected servers
in head office, and on secure backup servers via our IT partners.
NB: Email accounts are password protected, and stored via
company owned accounts in the cloud, using Microsoft Office 365. Data
transmitted via these services, in line with all email systems cannot be currently guaranteed to be protected,
as hackers and other illegal operators are known to be active across the
internet as a whole.
Controlling your personal information:
As stipulated in the General Data Protection Regulations
(GDPR) you may request the following:
·
Details of the data we hold on you.
·
Correcting or adding to the data we hold on you.
·
Restrict access to the data we hold on you.
·
Deleting the data, we hold on you.
To request any of the above, please write to:
MPG Contracts Ltd Building 3 NLBP London N11 1GN Or email us
at: info@mpgcontracts.co.uk
We will consider your request in accordance with relevant
legislation.
People who make a complaint to us:
When we receive a complaint from a person, we make up a file
containing the details of the complaint. This normally contains the identity of
the complainant and any other individuals involved in the complaint. We will
only use the personal information we collect to process the complaint and to
check on the level of service we provide.
We usually need to disclose the complainant's identity to
whoever the complaint is about. This is inevitable where, for example, the
accuracy of a person's record is in dispute. If a complainant doesn't want
information identifying him or her to be disclosed, we will try to respect
that. However, it may not be possible to handle a complaint on an anonymous
basis.
We will keep personal information contained in complaint
files in line with our retention policy. This means that information relating
to a complaint will be retained for two years from closure. It will be retained
in a secure environment and access to it will be restricted according to the
'need to know' principle.
If you are still unsatisfied with the way MPG Contracts Ltd
has handled your data, the ICO is the UK's independent body set up to uphold
information rights. Please visit www.ico.org.uk for more information.
Michael Gavin, Managing Director